Email:
info@needlewaves.com
Terms and Conditions
Welcome to Needle Waves! These Terms and Conditions (“Terms”) govern your usage of our website and services provided by Needle Waves (referred to as “we,” “us,” or “our”). By accessing or utilizing our website and services, you agree to abide by and adhere to these Terms. If you do not agree with these Terms, please refrain from using our website or services.
Service Description:
Needle Waves offers embroidery digitizing services, enabling users to convert artwork or designs into digital embroidery files (DST, EMB, PES, etc.). Our services encompass design conversion, editing, and customer support.
User Content:
- You may upload and submit designs, artwork, or other content (“User Content”) to Needle Waves for digitization. By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to utilize, modify, reproduce, and distribute the User Content solely for service provision.
- No Porn or Nudity Content or blasphemous Content is acceptable and Needle Waves reserves the right to refuse the content.
- You affirm that you possess the requisite rights and permissions to upload and submit User Content and that it does not infringe upon any third-party rights.
- We retain the right to refuse or remove any User Content violating these Terms or our policies.
Payment and Pricing:
- Our pricing for embroidery digitizing services is accessible on our website. You are responsible for settling all fees and charges associated with our services.
- Payment is due upon order placement. Various payment methods are accepted, as specified on our website.
- Pricing adjustments may occur at our discretion, with any alterations posted on our website.
Turnaround Time:
- While we endeavor to complete digitization orders within the stipulated turnaround time, we do not guarantee delivery by a specific date.
- We bear no responsibility for delays arising from factors beyond our control, such as technical issues or unforeseen circumstances.
Refund and Revision Policy:
- Refund requests are subject to evaluation on a case-by-case basis. Refunds may be granted for incomplete or unsatisfactory orders.
- We extend limited free revisions for orders failing to meet your specifications. Additional charges may apply for extensive revisions.
Intellectual Property:
- All content and materials on Needle Waves, encompassing text, graphics, logos, and software, are the exclusive property of Needle Waves and are safeguarded by copyright and other intellectual property laws.
- Our content and materials may not be utilized for any purpose other than as expressly authorized by these Terms.
Termination:
We reserve the prerogative to suspend or terminate your access to our services at any time and for any reason, including breaches of these Terms.
Disclaimer of Warranties:
- Our services are provided “as is,” with no warranties, either express or implied, pertaining to accuracy, reliability, or availability.
- We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability:
- To the maximum extent permissible by law, we shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
- Our cumulative liability for any claims arising from or related to these Terms or your utilization of our services shall not surpass the total amount paid by you for our services.
Changes to Terms:
These Terms may be updated periodically, with any revisions posted on our website. Your continued usage of our services after such modifications constitutes acceptance of the updated Terms.
Contact Information:
For queries or concerns regarding these Terms or our services, please reach out to us at info@needlewaves.com
By using Needle Waves’ services, you acknowledge having read, comprehended, and agreed to these Terms and Conditions.
Are you ready for a complimentary quote?